At Results Medical Massage official website (“I,” “me,” “my”), I understand the importance of safeguarding your personal information and am committed to ensuring your privacy is protected. This Privacy Policy outlines how I collect, use, protect, and manage the information you provide when accessing my website, using my services, or interacting with my practice. By engaging with my website or services, you acknowledge and agree to the collecting and use of your information as described in this Privacy Policy.

Information I Collect

I collect various types of information to provide and enhance my services. The types of information I collect include:

1. Personal Information:
   When you use my services, or contact me for inquiries, I may collect personal details such as:

• Your full name
• Email address
• Phone number
• Billing addresses: This information is necessary for processing any health insurance claims you may make for my services, or patient and client support, and enhancing your overall experience with my practice.

2. Payment Information:
   To process service payments securely, I collect payment information, including credit or debit card details and any other necessary health insurance information required to complete transactions. Payment details are processed through secure third-party payment gateways that comply with industry-standard security protocols.
3. Usage Data:
   I automatically collect data about how you interact with my website. This may include:

• The pages you visit
• The links you click
• The time spent on each page
• Referring/exit pages and other website activity: This information helps me understand patient and client behavior and optimize website performance.

4. Device Information:
   I collect data from the devices you use to access my website. This may include:

• Your IP address
• Browser type and version
• Operating system and device type: This information assists me in ensuring that my website is compatible with different devices and provides a seamless user experience.

How I Use Your Information

The information I collect is used for a variety of purposes, including but not limited to:

1. Service Improvement:
   Usage and device data help me monitor and analyze how users interact with my website. This allows me to improve my services, optimize website functionality, troubleshoot issues, and enhance your overall user experience.
2. Communication:
   I may use your contact details to provide information about new services.
3. Legal and Regulatory Compliance:
   I may process your information to comply with applicable legal obligations, including but not limited to responding to lawful requests from public authorities, preventing fraud, and ensuring the security of my services and patients and clients.
4. Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, I will securely delete or anonymize your data, ensuring it is no longer identifiable.

5. Data Security

I am committed to protecting your personal information by implementing industry-standard security measures, including encryption, firewalls, and secure access controls. However, no method of data transmission over the Internet or electronic storage is entirely secure, and I cannot guarantee the absolute security of your information. While I strive to protect your data, you share it with me at your own risk.

6. Sharing and Disclosure of Information

I do not sell, rent, or trade your personal information to third parties. However, I may share your information under certain circumstances, such as:

1. Service Providers:
   I may engage trusted third-party service providers to assist me in operating my website or processing payments. These providers have access to the information necessary to perform their functions and are required to maintain the confidentiality of your data.
2. Legal Requirements:
   I may disclose your information if required by law, in response to a subpoena, court order, or government request, or if I believe such action is necessary to protect the rights, property, or safety of Results Medical Massage, my patients and clients, or others.
3. Business Transfers:
   Your personal information may be transferred as part of a merger, acquisition, or sale of my business. I will notify you if such a transfer occurs and becomes subject to a different privacy policy.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information I hold about you.
• Correction: You may request that I correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your data, subject to certain legal limitations.

To exercise any of these rights, please contact me using the information provided at the end of this policy.

Cookies and Tracking Technologies

My website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help my website remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your ability to use certain features of my website.

Changes to this Privacy Policy

I may update this Privacy Policy periodically to reflect changes in my practices or applicable laws. When I make changes, I will update the “Last Updated” date at the top of this page. I encourage you to review this policy regularly to stay informed about how I am protecting your information.

Contact Me

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights related to your personal information, please contact me via the contact form on the Results Medical Massage website.